SHAMPOO

Do
• Use salon-quality clarifying shampoo for oily hair.
• Use salon-quality volume shampoo for regular to dry hair.

Do Not
• Use supermarket shampoo or even shampoo found in larger retailers – stick to a salon brand!
• Use moisturizing shampoo or shampoo formulated for color- treated hair.
• Use protein-heavy shampoo (in particular, avoid Kerastase as it has a lot of protein).

CONDITIONER

Do
• Use a lightweight, good quality hydrating conditioner on the ends of the hair only.

Do Not
• Use a heavy, supermarket brand conditioner or mask that will coat the hair extensions and make them look stringy.
• Apply conditioner to your roots. NEVER let any conditioner touch the connection of the extensions as they may loosen or their lifespan may be affected. 

HAIR BRUSH

Do
• Use a long bristle, gentle detangling brush. Use a ceramic or metal brush when blow drying. 

Do Not
• Use a tough-bristled, natural or boar bristle brush that will cause too much tension or pulling. 

TREATMENT OIL

Do
• Use on the ends of the hair extensions to moisturize them and protect from heat styling. 

HAIR DRYER

Do
• Always dry your hair after washing, especially at the roots or connections of the hair extensions. 
• Ensure the connections of the extensions are fully dry.


Do Not
• Go to bed with wet hair! 

DAY TO DAY ROUTINE

WASHING YOUR HAIR EXTENSIONS

• Use a salon quality clarifying shampoo for oily hair; use salon quality volumizing shampoo for regular/dry hair.
• DO NOT use supermarket shampoo or any moisturizing shampoo.
• Wash your hair in the shower, never the bath or upside down.
• You can massage/lather shampoo ONLY where there are no connections (on the top of your head). But – change your action when you come to cleaning the connections.
• Use your fingers in a downward motion to encourage the shampoo/ water to rinse over the hair extensions. Only downwards (not up and down).
• DO NOT rub over the connections in a circular motion.
• Rinse twice as long as usual to ensure all hair is free from shampoo especially around the ears where shampoo can get clogged.
• DO NOT put conditioner on your scalp or near the extension connections. This will shorten their lifespan and lead to slippage or loosening. 
• Product build-up can happen if you don’t wash your hair thoroughly. This can lead to sticky roots and matting, and is not reversible. Do not be afraid to touch the connections, just do so in a downwards motion.

DRYING YOUR HAIR EXTENSIONS

• Only put a towel on your head like a veil, and not upside-down like a turban.
• Towel dry hair by squeezing, not rubbing.
• Do not comb through wet hair. Instead use your fingers whilst drying your hair.
• Concentrate on drying the root area until completely dry.
• You can use a brush ONLY once your hair is 95% dry (wet hair is more prone to breakage and also pulls more on the root).
• Do not pull on your extensions while drying.
• Your halo section at the top where there are no extensions should be blow-dried well until completely smooth, so that it sits in to the hair extensions.
• Note:if you would like to leave your hair to dry naturally, you can only do so if you first dry the roots thoroughly.
• For an in-salon blowdry, remind them to only wash your hair by gently going downward over the connections, and follow all of the rules, as you would normally at home. A thorough rough dry is necessary before round-brushing with a ceramic or metal brush.

BRUSHING YOUR HAIR EXTENSIONS

• Use a gentle detangling brush only. Brush from the bottom using two hands. Hold your hair in one hand and brush with the other to prevent excess tension on the scalp.
• Brush your hair regularly, about twice per day, to avoid stringy looking hair extensions.
• Do not try to comb between the scalp and the connection, this hair is trapped and can’t be brushed.
• You can brush over the halo of your hair using a detangling brush– it won’t pull on the hair extensions.
• Apply an oil on the ends after brushing to keep your extensions moisturized. Extension hair, unlike natural hair, is not attached to the scalp and does notreceive the same nutrients. Thus, it must be provided to the extensions to keep them in their best condition. 

STYLING YOUR HAIR EXTENSIONS

• Do not regularly tie your hair into a high bun or ponytail style. This is over-directing the connections and can lead to excess tension.
• Use heat protection on your hair extensions as well as your natural hair to protect them from heat styling and prevent damage. 
• Use any heat styling tools - we recommend the Triple Barrel Iron for an undone, modern look in just minutes! 
• Avoid salon blowdries as they can pull on the extensions and cause them to loosen. 
• Hair extensions hold a style for a long time, making an effort to style your hair when you wash it means your hair extensions will look good always!
• Apply an oil on the ends after styling to keep your extensions moisturized and add shine.